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Terms & Conditions

Last Updated: February 24, 2025

Welcome to H2YDRATE! By accessing or using our website, purchasing our products, or engaging with our services, you agree to comply with and be bound by these Terms and Conditions ("Terms"). Please read them carefully. If you do not agree with any part of these Terms, you must refrain from using our website or services.


1. Acceptance of Terms

By using the H2YDRATE website (the "Site") and purchasing products from us, you affirm that you are at least 18 years old or the legal age of majority in your jurisdiction. If you are accessing the Site on behalf of a business entity, you represent that you have the authority to bind that entity to these Terms.


2. Modifications to Terms

We reserve the right to modify, update, or replace any part of these Terms at our discretion. Changes will become effective upon posting to the Site. Your continued use of the Site following any modifications constitutes acceptance of those changes.


3. Products and Services

3.1. Product Descriptions

We strive to ensure that our product descriptions and images are accurate. However, we do not guarantee that product details, colors, or features will be error-free or perfectly accurate.

3.2. Pricing and Availability

Prices are subject to change without notice. We reserve the right to discontinue any product at any time without liability.

3.3. Orders and Payment

Placing an order constitutes an offer to purchase products in accordance with these Terms. We reserve the right to refuse or cancel any order for reasons including but not limited to product unavailability, errors in pricing, or suspected fraudulent activity.

Payment methods accepted include major credit cards, PayPal, and other methods as listed on the Site. By submitting payment information, you authorize us to charge the applicable amount.


4. Shipping and Delivery

Please refer to our Shipping Policy for detailed information on shipping methods, timelines, and fees. We are not responsible for delays caused by shipping carriers or external factors beyond our control.


5. Returns and Refunds

For details on returns and refunds, please review our Refund Policy. Items must meet the eligibility criteria outlined in that policy to qualify for a return or refund.


6. Intellectual Property

All content on the Site, including but not limited to text, graphics, logos, images, and software, is the property of H2YDRATE or its licensors and is protected by copyright, trademark, and other intellectual property laws. Unauthorized use of this content is strictly prohibited.


7. User Conduct

You agree not to:

  • Use the Site for any unlawful purpose.

  • Violate any local, state, national, or international laws.

  • Transmit any harmful or malicious software.

  • Engage in unauthorized access to our systems or user data.

  • Upload false, misleading, or defamatory content.

We reserve the right to terminate your access to the Site if you violate these Terms.


8. Privacy Policy

Your use of the Site is also governed by our Privacy Policy, which outlines how we collect, use, and safeguard your information.


9. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the content, policies, or practices of any third-party sites. Accessing these links is at your own risk.


10. Limitation of Liability

To the fullest extent permitted by law, H2YDRATE shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or purchase of our products. This includes, but is not limited to, loss of profits, data, or other intangible losses.


11. Warranties and Disclaimers

All products are provided "as is" without warranties of any kind, except as expressly stated. We disclaim all implied warranties, including but not limited to merchantability and fitness for a particular purpose.


12. Indemnification

You agree to indemnify and hold harmless H2YDRATE, its affiliates, and employees from any claims, damages, or expenses (including legal fees) arising out of your use of the Site, violation of these Terms, or infringement of any rights of a third party.


13. Governing Law and Jurisdiction

These Terms are governed by the laws of [Your Jurisdiction]. Any disputes arising under these Terms shall be resolved exclusively in the courts of [Your Jurisdiction].


14. Termination

We reserve the right to terminate or suspend access to our Site without prior notice for any breach of these Terms.


15. Contact Information

For questions about these Terms and Conditions, please contact us at:

H2YDRATE Customer Support
Email: info@h2ydrate.com
Phone:  +33 (0) 31-305-210