You can try checking that the cable and charging port are securely connected and free of debris, using a different outlet to rule out power issues, resetting the bottle by turning it off and back on, and letting it charge for at least 30 minutes to see if the indicator reappears. Let me know if this helps! 😊

Yes, the charger for the H2ydrate Hydrogen Water Bottle Generator is compatible with 100-240V international voltage standards, which means it can be used in most countries around the world with the appropriate plug adapter for your region.

No, the H2ydrate Hydrogen Water Bottle Generator does not produce any harmful byproducts. It safely infuses hydrogen into water, offering the benefits of hydrogen-rich water without any negative side effects.

Yes, hydrogen water is safe for most people to drink. However, it is always best to consult with a healthcare provider if you have any underlying health issues.

Hydrogen water can complement your regular water intake but should not completely replace it. It’s important to stay hydrated with regular water as well.

The H2ydrate Hydrogen Water Bottle Generator is designed to infuse hydrogen into water at the time of use. Hydrogen levels will naturally decrease over time, so it's best to consume the water shortly after it's produced for maximum benefits.

Yes, the H2ydrate Hydrogen Water Bottle Generator provides consistent hydrogen production over multiple uses, as long as it’s used according to the instructions and properly maintained.

Yes, the H2ydrate Hydrogen Water Bottle Generator is compatible with filtered or purified water. You can use any clean water with the device for optimal hydrogen infusion.

Reverse osmosis (RO) water can work, but for optimal results, it's best to use water with a TDS of 0, such as distilled or purified water. RO systems typically reduce TDS to between 0 and 10 ppm, which is very close to 0 but not exact due to trace minerals that may remain. For ultra-pure water, combining RO with deionization (DI) or using distilled water is recommended.

While ZeroWater filters remove impurities, the Invigorated Water pitcher adds minerals to enhance alkalinity. Using mineral-enriched water in your hydrogen water generator may lead to scaling and buildup over time, potentially affecting performance.

For optimal performance and to prevent scaling, we highly recommend using distilled or purified water. Brands like Smartwater or Poland Spring offer purified water that is suitable for hydrogen water generators.

The H2ydrate Hydrogen Water Bottle Generator requires minimal maintenance. Simply rinse the bottle and the hydrogen-generating components after each use. No replacement parts are needed under normal usage, but if you notice any wear or damage over time, please reach out to us for assistance.

Yes, leaving water that contains minerals in the generator for extended periods may lead to mineral deposits and scaling, which could damage internal components over time. It’s best to use fresh water daily and avoid letting water sit for too long inside the device.

If you notice limescale buildup, you can soak the bottle in lemon-soaked water for about 30 minutes. However, do not turn on the machine during this process, as it may damage the membrane. After soaking, thoroughly rinse the bottle with pure water to remove any lemon pulp or impurities. Do not rinse the base, as water entering the base could cause damage.

Avoid using hard or mineral-rich water, as it can cause scaling. Also, do not use harsh chemicals or acids that could leave residues inside the device. When descaling, never rinse the base, as water exposure can damage electrical components.

No, the H2ydrate Hydrogen Water Bottle Generator's BPA-free plastic construction does not affect hydrogen absorption. It is designed to maintain optimal hydrogen infusion for the best results.

The H2ydrate Hydrogen Water Bottle Generator is made with high-quality, BPA-free plastic, which ensures no impact on the taste or odor of your water. It’s designed to maintain the purity of the water for the best hydrogen infusion experience.

We focus on quality over quantity. A smaller bottle allows for a higher hydrogen concentration. H2ydrate can reach 6500 PPB (parts per billion) of hydrogen in just 10 minutes, whereas larger bottles typically only reach around 1000 PPB due to their size.

H2ydrate Hydrogen Water Bottle Generator is specifically designed to work with its own hydrogen water bottle. The adapter is tailored for this particular bottle and may not be compatible with other reusable water bottles, as each bottle design can vary in size, shape, and threading.

The H2ydrate Hydrogen Water Bottle Generator is designed with a secure, leak-resistant lid to prevent spills during normal use. However, to ensure the best performance and avoid any leaks, we recommend that the bottle be kept upright, especially when carrying it around. The bottle is not intended for shaking or tipping over for extended periods, as that may cause a minor leak due to the pressure relief valve.

Yes! If you prefer to drink larger volumes of hydrogen water, you can use the bottle adapter to attach your favorite bottled water, such as Smartwater or Fiji water. Keep in mind that the hydrogen concentration may be lower with larger bottles.

Yes, the membrane should be soaked in water for 48 hours before its first use.

Yes! You can run up to 10 cycles within the 48-hour period while the membrane is soaking.

You can start drinking the water after one rinse, but for optimal performance and the best Parts Per Billion (PPB) levels, it's recommended to complete the full soaking and cycle process.

The soaking and running the cycles are essential for ensuring the water bottle works at its full potential, giving you the best possible water quality and PPB.