Shipping Policy
We aim to deliver your H2YDRATE products quickly and securely so you can start enjoying premium hydration without delay.
Order Processing
- Orders are processed within 1-2 business days (excluding weekends and holidays).
- You will receive a confirmation email with tracking information once your order is shipped.
Shipping Rates & Delivery Times
We offer multiple shipping options to meet your needs:
| Shipping Method | Cost | Estimated Delivery |
|---|---|---|
| Standard Shipping | Free on orders $50+ | 5-7 business days |
| Expedited Shipping | Calculated at checkout | 2-4 business days |
| Express Shipping | Calculated at checkout | 1-2 business days |
Note: Delivery times may vary based on location and external factors like customs delays.
International Shipping
We ship worldwide! International delivery times vary, typically taking 7-14 business days. Customs and import duties are the responsibility of the customer.
Order Tracking
Track your order via the tracking link sent to your email. If you didn’t receive it, contact us for assistance.
Lost or Damaged Packages
- If your package is lost or damaged in transit, reach out within 7 days of the expected delivery date.
- We will work with the carrier to resolve the issue and provide a replacement or refund.